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31 Waterloo Avenue | Berwyn, PA 19312 | T: 610-647-5976 | F: 610-296-2504 | paratsolutions.com
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Contact us to learn more or to request a quotation
Contact an authorized reseller
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Frequently Asked Questions
Following are a number of frequently asked questions, including:
1. Does PARASYNC work with a PC?
Because PARASYNC uses its own UL-listed power supply it does not need to be tethered to a host computer to
charge all 20 docked devices. It charges all 20 docked devices regardless if you use it with a Mac or PC .
However, syncing is a different story. We recommend using PARASYNC with the latest version of iTunes
installed on a Mac. Here's why:
On a Mac, iTunes recognizes and syncs content to all docked devices. With a Mac iTunes can even recognize and
sync to multiple PARASYNC docks (with over 100 devices appearing in iTunes simultaneously)! We do this with
museums, tourist destinations and resorts all around the world.
On a PC, iTunes is only able to reliably sync to 6 - 8 devices at once. This holds true regardless of the system or
product that you might use to connect the devices to your PC running iTunes. With that said, there are PC users
that absolutely love PARASYNC because they can conveniently charge all 20 docked devices at a time and sync
with the PARASYNC populated with 8 devices at a time.
2. Can I sync apps with PARASYNC?
Yes. Free and self-produced apps may be downloaded to your library once and then synced to any number of
devices. When syncing paid apps, we strongly recommend consulting and adhering to the developer's terms and
conditions to be sure that you are not in violation of copyright protection. See Apple iTunes Store Terms and
Conditions.
Educational institutions can purchase Volume Vouchers to install and distribute apps to multiple devices. The
program also allows developers to offer special pricing for purchases of 20 apps or more. Read more about the
App Store Volume Purchase Program.
3. Does PARASYNC sync to all devices at once?
Yes it does. Here's how:
Checking these playlists ensures that devices assume the desired content profile each time a playlist is updated
with new content or has content removed.
4. Can I mass configure content using PARASYNC?
Yes. We recommend using Apple Configurator to mass configure and deploy iPhone, iPad, and iPod touch in a
school, business, or institution. Remember: syncing content using iTunes protects copyrighted content. Cloning
content takes content from one device and copies it directly onto the other devices. It is illegal to clone copyright-
protected content.
5. How long does it take to synchronize content to all of my devices?
For 20 devices connected to a Mac using the PARASYNC, syncing 1GB of content takes approximately 20 minutes
and 2GB of content takes approximately 35 minutes. Individual results vary depending on the model, device
generation and the type of content.
6. Does PARASYNC work with any iOS device?
We have two distinct products: PARASYNC for iPod/iPhone and PARASYNC for iPad. While PARASYNC functions
with most iPod nano, classic, touch and iPhone devices, we only configure docks with all slots accommodating
the same iPod or iPhone device. This is because PARASYNC features an engineered support insert with slots
customized to the shape of the individual device to ensure smooth docking and provide optimal protection.
PARASYNC for iPad supports iPad 2 and new iPad only and must be used with the provided iPad cover.
7. How long is PARASYNC's warranty?
PARASYNC comes with a 1 year warranty.
8. Why must I use the PARAT recommended cases?
Our recommended cases for iPod touch have been verified for use in your PARASYNC with three primary
considerations in mind: case thickness, bottom clearance and friction. Please visit our case overview for more
detailed information.
9. What is so special about the iSee Museum Case?
The iSee Museum Case covers the home button on the iPod touch so museum and destination visitors will find it
a challenge to change device settings making administration of rentals that much easier. It is the only way to
"lock" a user into a specific podcast or app. Read more
10. Does PARASYNC come with a cart or carrying case?
PARASYNC was designed with a compact footprint so that it could be flexibly deployed as a table-top station, in an
existing transport cart or stowed discretely in nearly any type of cabinet or drawer for safekeeping. With that said,
we do offer North American customers optional security enclosures and carts.
11. Are there best practices to follow when deploying iOS devices?
Absolutely! Visit our growing list of great websites and blogs with creative ideas and best practices to follow.
Following are a number of frequently asked questions, including:
- 1. Does PARASYNC work with a PC?
2. Can I sync apps with PARASYNC?
3. Does PARASYNC sync to all devices at once?
4. Can I mass configure content using PARASYNC?
5. How long does it take to sync content to all of my devices?
6. Does PARASYNC work with any iOS device?
7. How long is PARASYNC's warranty?
8. Why must I use the PARAT recommended cases?
9. What is so special about the iSee Museum Case?
10. Does PARASYNC come with a cart or carrying case?
11. Are there best practices to follow when deploying iOS devices?
1. Does PARASYNC work with a PC?
Because PARASYNC uses its own UL-listed power supply it does not need to be tethered to a host computer to
charge all 20 docked devices. It charges all 20 docked devices regardless if you use it with a Mac or PC .
However, syncing is a different story. We recommend using PARASYNC with the latest version of iTunes
installed on a Mac. Here's why:
On a Mac, iTunes recognizes and syncs content to all docked devices. With a Mac iTunes can even recognize and
sync to multiple PARASYNC docks (with over 100 devices appearing in iTunes simultaneously)! We do this with
museums, tourist destinations and resorts all around the world.
On a PC, iTunes is only able to reliably sync to 6 - 8 devices at once. This holds true regardless of the system or
product that you might use to connect the devices to your PC running iTunes. With that said, there are PC users
that absolutely love PARASYNC because they can conveniently charge all 20 docked devices at a time and sync
with the PARASYNC populated with 8 devices at a time.
2. Can I sync apps with PARASYNC?
Yes. Free and self-produced apps may be downloaded to your library once and then synced to any number of
devices. When syncing paid apps, we strongly recommend consulting and adhering to the developer's terms and
conditions to be sure that you are not in violation of copyright protection. See Apple iTunes Store Terms and
Conditions.
Educational institutions can purchase Volume Vouchers to install and distribute apps to multiple devices. The
program also allows developers to offer special pricing for purchases of 20 apps or more. Read more about the
App Store Volume Purchase Program.
3. Does PARASYNC sync to all devices at once?
Yes it does. Here's how:
- 1. Connect each device to the Mac. (The first time doing this we suggest connecting devices individually.
It's easy to lose sight of devices when they are all connected to the dock appear in iTunes simultaneously).
2. Using Setup Assistant in iTunes, name and register each device.
3. Check each device for updates.
4. In Summary Tab check:
- For iPod classic and nano: “Only sync checked items”
- For iPod touch: “Open iTunes when this iPod is connected” and “Only sync checked items”
- For iPad: “Open iTunes when this iPad is connected"
5. Select playlists in each content tab (Music, Movies, Podcasts, etc) that you want the devices to
automatically sync to when docked.
Checking these playlists ensures that devices assume the desired content profile each time a playlist is updated
with new content or has content removed.
4. Can I mass configure content using PARASYNC?
Yes. We recommend using Apple Configurator to mass configure and deploy iPhone, iPad, and iPod touch in a
school, business, or institution. Remember: syncing content using iTunes protects copyrighted content. Cloning
content takes content from one device and copies it directly onto the other devices. It is illegal to clone copyright-
protected content.
5. How long does it take to synchronize content to all of my devices?
For 20 devices connected to a Mac using the PARASYNC, syncing 1GB of content takes approximately 20 minutes
and 2GB of content takes approximately 35 minutes. Individual results vary depending on the model, device
generation and the type of content.
6. Does PARASYNC work with any iOS device?
We have two distinct products: PARASYNC for iPod/iPhone and PARASYNC for iPad. While PARASYNC functions
with most iPod nano, classic, touch and iPhone devices, we only configure docks with all slots accommodating
the same iPod or iPhone device. This is because PARASYNC features an engineered support insert with slots
customized to the shape of the individual device to ensure smooth docking and provide optimal protection.
PARASYNC for iPad supports iPad 2 and new iPad only and must be used with the provided iPad cover.
7. How long is PARASYNC's warranty?
PARASYNC comes with a 1 year warranty.
8. Why must I use the PARAT recommended cases?
Our recommended cases for iPod touch have been verified for use in your PARASYNC with three primary
considerations in mind: case thickness, bottom clearance and friction. Please visit our case overview for more
detailed information.
9. What is so special about the iSee Museum Case?
The iSee Museum Case covers the home button on the iPod touch so museum and destination visitors will find it
a challenge to change device settings making administration of rentals that much easier. It is the only way to
"lock" a user into a specific podcast or app. Read more
10. Does PARASYNC come with a cart or carrying case?
PARASYNC was designed with a compact footprint so that it could be flexibly deployed as a table-top station, in an
existing transport cart or stowed discretely in nearly any type of cabinet or drawer for safekeeping. With that said,
we do offer North American customers optional security enclosures and carts.
11. Are there best practices to follow when deploying iOS devices?
Absolutely! Visit our growing list of great websites and blogs with creative ideas and best practices to follow.
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